PepperPointe Partnerships

Front Desk/Treatment Coordinator - Roanoke

Posted Date 12 hours ago(8/14/2025 9:41 AM)
Job ID
2025-2118
# of Openings
1
Job Locations
US-VA-Roanoke
Category
Dental Affiliates

The Opportunity

🎉 A New Orthodontic Adventure Is Coming to Roanoke and Salem! 🎉
✨ Be the First Smile They See – Now Hiring: Front Desk / Treatment Coordinator! ✨

A brand-new orthodontic office is opening its doors soon—and we’re looking for a superstar to help us launch with style! If you're organized, energetic, and love making people feel welcome, this is your chance to be part of something exciting from the very beginning.

 

📍 Locations: Roanoke & Salem, VA (Flexibility to work at multiple locations required)
🕒 Schedule: Full-Time (4–5 days/week)
💰 Pay: Competitive (Based on experience)

 

🎁 Perks & Benefits:

🏖️ Paid Holidays - Enjoy well-deserved breaks!

  • 📈 401K Plan - Invest in your future!

🩺 Health Benefits - Medical, Dental, Vision, and more!

👕 Uniforms Provided - Dress for success on us!

 

Our Culture: Fast-paced and team-oriented, we thrive in multiple practice locations, ensuring a seamless experience for our patients. We’re looking for someone who embodies our spirit of community and dedication.

 

Do you love working with kids and making families feel at home the moment they walk in?
Are you the kind of person who can juggle schedules, explain treatment plans with ease, and brighten someone’s day—all before lunch? If so, we want YOU to be the face of our brand-new pediatric dental adventure!

A Day In the Life Of

As our Front Desk / Treatment Coordinator, your role is pivotal in ensuring the smooth operation of our bustling practice. Here are your key responsibilities:

  • Appointment Management:

    • Scheduling, rescheduling, and canceling patient appointments promptly.
    • Confirming patient appointments to maintain an organized calendar.
    • Handle calls, referrals, and follow-ups like a pro
  • Patient Interaction:

    • Greeting Patients: In person or over the phone, ensuring a welcoming experience.
    • Answering Questions: Providing basic information about medical tests and procedures.
    • Instructions: Guiding patients on preparation for examinations.
    • Guide families through treatment plans and financial options
  • Administrative Tasks:

    • Courteously handling incoming telephone calls and taking messages.
    • Managing referral appointments and follow-ups. 
    • Collaborate with the clinical team to keep everything running smoothly

Remember, your attention to detail and patient-centric approach contribute significantly to our practice’s success! 🦷💼

What You'll Bring To The Table

💼 You’re a Great Fit If You:

  • Have experience in a medical or dental office (preferred)
  • Have worked as a Treatment Coordinator or in a similar role
  • Communicate clearly and compassionately
  • Thrive in a fast-paced, team-oriented environment
  • Love working with children and families!

We Value:

  • 🤝 Teamwork - A collaborative spirit is key!
  • 🗣️ Communication - Clear, compassionate interactions!
  • 😊 Positivity - A friendly face goes a long way!

Requirements:

  • 🎓 Education - High School Diploma or equivalent (Higher education preferred)
  • 💻 Tech-Savvy - Proficient with modern office software
  • 🔄 Multitasking - Juggle tasks with finesse under pressure
  • 🌟 Customer Service - Commitment to excellence 

🚀 Ready to Launch Your Career with Us?
Apply today and help us create an experience that’s joyful, welcoming, and unforgettable—for every little smile that walks through our doors!

 

We are an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply. 

 

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed