Patient Relations Coordinator (Front Desk)

Winchester, Paris & Mt. Sterling, KY

Starting at $17 hr

Are you a friendly, organized professional who enjoys helping people and creating a positive patient experience? Join our growing team as a Patient Relations Coordinator (Front Desk) and become the welcoming face of our practice!

We are seeking a team-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service while helping patients feel comfortable and cared for from their very first interaction. 

Why Join Us?

✅ 4-Day Work Week (7:30 AM - 5:00 PM)
✅ No Weekends
✅ Medical, Dental, Vision & 401(k) Benefits
✅ Team-Oriented Culture with Hands-On Training
✅ Team Lunches & Outings
✅ Two Sets of Scrubs Provided for New Hires
✅ Free Orthodontic Treatment After 6 Months of Employment (eligibility applies)

What You'll Do

• Welcome patients and families with professionalism and positivity
• Check patients in and verify insurance and demographic information
• Answer incoming calls and respond to patient inquiries
• Schedule consultations and maintain appointment schedules
• Confirm appointments and manage reminders
• Collect payments and discuss financial arrangements
• Verify insurance benefits and obtain authorizations
• Update and maintain patient records
• Coordinate with the clinical team to ensure efficient patient flow
• Assist with emergency appointments and schedule adjustments
• Support patient follow-up and recall efforts
• Ensure compliance with office policies and HIPAA requirements
• Help create an outstanding patient experience that encourages treatment acceptance and retention

What We're Looking For

Preferred Experience: 1-2 years in a customer service, administrative, healthcare, dental, or front office role. 

Successful candidates will demonstrate:

• Strong customer service skills
• Excellent communication abilities
• Problem-solving mindset
• Organizational skills and attention to detail
• Financial and administrative aptitude
• Reliability and accountability
• Teamwork and collaboration 

Education Requirements

• High School Diploma or GED required 

Apply Today!

If you're looking for a rewarding opportunity with a supportive team, excellent benefits, and a schedule that supports work-life balance, we'd love to hear from you.

Join our Winchester, Paris, and Mt. Sterling team and help us create exceptional patient experiences every day!